{"securityAudit":null,"logoUrl":"/logos/formbricks.png","id":"formbricks","slug":"formbricks","name":"Formbricks","summary":"Customer surveys and feedback forms by link, email or website widget.","type":"free_oss","hasFreePlan":false,"license":{"spdx":"AGPL-3.0 (core) + proprietary EE directory (GitHub reports NOASSERTION)","type":"copyleft","needsReview":true},"trust":{"status":"verified","reasons":[]},"pricing":{"model":"free","basePrice":0,"perSeat":null,"perLocation":null,"estHostingMonthly":11,"label":"$0 + ~$11/mo hosting"},"setupEffort":null,"setupLevel":"one_click","aiMaturity":"none","worksWith":[{"id":"slack","name":"Slack"},{"id":"zapier","name":"Zapier"}],"problemIds":["beauty-1","cleaning-2","restaurants-4","cleaning-3"],"rating":null,"securityAudits":[],"url":"https://formbricks.com","aiCapabilities":"AI feedback analysis and AI translation are Enterprise-only (paid). The free edition has no AI.","byoAiKey":false,"priceNotes":"Free license. Hosting estimate: $11/mo (Elestio) or a $5-10/mo VPS","pricingSourceUrl":null,"priceCheckedAt":"2026-11-05","complianceFlags":[],"affiliate":false,"oss":{"repoUrl":"https://github.com/formbricks/formbricks","licenseSpdx":"AGPL-3.0 (core) + proprietary EE directory (GitHub reports NOASSERTION)","licenseType":"copyleft","licenseReview":"needs_review","copyleftNote":"AGPL-3.0: free to use commercially (internally or hosted for your own business). If you modify it and let others use it over a network, you must publish your changes under AGPL. SDK packages (packages/js, surveys, api, ios, android) are MIT.","openCoreNote":"apps/web/modules/ee is under the Formbricks Enterprise license (needs a paid key in production). EE folders include AI analysis/translation, workflows/owner alerts, unified feedback, contacts, SSO, roles/teams, audit logs, two-factor auth, white-label, quotas and data retention. The free Community Edition covers link, website, in-app and email surveys, API and webhooks. Paid 'Experience Suite' prices are quote-only.","stars":13217,"lastReleaseAt":"2026-11-05","latestReleaseTag":null,"backing":"Company-backed (Formbricks GmbH, Germany). Very active: 6.1.4 released 2026-11-05.","hostedOptions":"The official managed cloud is now an enterprise 'Experience Suite' (quote-only, 'coming soon'). One-click: Elestio from $11/mo. Self-host with Docker.","securityNote":"The repo publishes no GitHub advisories. CVE search: CVE-2026-105090 (medium, stored XSS via custom head scripts, fixed 5.4.4 / 6.0.1), CVE-2026-14792 (medium, access control in 5.0.0) and CVE-2026-110620 (medium, CVSS 6.8). No open critical found on 6.1.4."},"trustChecks":[{"key":"admin_verified","label":"Admin-verified listing","pass":true,"note":"Reviewed by the Catervas team: links and prices checked Nov 5, 2026","checkedAt":"2026-11-05"},{"key":"license","label":"License verified","pass":null,"note":"Mixed or custom license; waiting for admin review","evidenceUrl":"https://github.com/formbricks/formbricks","checkedAt":"2026-11-05"},{"key":"maintenance","label":"Active maintenance","pass":true,"note":"Last release or commit 2026-11-05","evidenceUrl":"https://github.com/formbricks/formbricks","checkedAt":"2026-11-05"},{"key":"security","label":"No open critical security advisories","pass":true,"note":"No unpatched critical or high advisories found. Keep it on the latest release.","evidenceUrl":"https://github.com/formbricks/formbricks/security","checkedAt":"2026-11-05"},{"key":"privacy","label":"Privacy and data policy","pass":true,"note":"Self-hosted: your data stays on your own hosting.","checkedAt":"2026-11-05"},{"key":"backing","label":"Company or foundation backing","pass":true,"note":"Company-backed (Formbricks GmbH, Germany). Very active: 6.1.4 released 2026-11-05.","evidenceUrl":"https://github.com/formbricks/formbricks","checkedAt":"2026-11-05"}],"problems":[{"id":"beauty-1","industryId":"beauty","rank":1,"title":"Winning new clients and getting first-timers to come back","summary":"New-client visits are falling, so growth depends on bringing first-timers back. The average salon rebooks less than half of first-time clients.","theme":"marketing","strength":1,"howItHelps":"Send a 2-question 'How did we do?' survey after each visit or cleaning. Happy customers get a link to leave a Google review, and unhappy ones reach the owner privately first. This protects ratings and catches quality problems early."},{"id":"cleaning-2","industryId":"cleaning","rank":2,"title":"Keeping clients: uneven quality and no proof of work","summary":"After labor, losing customers is the biggest worry, and many clients are cutting cleaning budgets. Inspections and proof of work help keep accounts.","theme":"other","strength":1,"howItHelps":"Send a 2-question 'How did we do?' survey after each visit or cleaning. Happy customers get a link to leave a Google review, and unhappy ones reach the owner privately first. This protects ratings and catches quality problems early."},{"id":"cleaning-3","industryId":"cleaning","rank":3,"title":"Winning new customers: missed calls and slow follow-up","summary":"Residential demand has softened and cleaners on site can't answer the phone. Slow replies send new customers elsewhere.","theme":"missed-calls","strength":0.6,"howItHelps":"Send a 2-question 'How did we do?' survey after each visit or cleaning. Happy customers get a link to leave a Google review, and unhappy ones reach the owner privately first. This protects ratings and catches quality problems early."},{"id":"restaurants-4","industryId":"restaurants","rank":4,"title":"Driving traffic: marketing, reviews and costly delivery apps","summary":"Marketing is tied with hiring as a top pain point for operators. Diners are price- and fee-sensitive, and reviews drive trust.","theme":"marketing","strength":1,"howItHelps":"Send a 2-question 'How did we do?' survey after each visit or cleaning. Happy customers get a link to leave a Google review, and unhappy ones reach the owner privately first. This protects ratings and catches quality problems early."}],"integrations":[{"id":"slack","name":"Slack","type":"other","note":"Slack, Notion, Zapier, n8n and more (per README), Google Sheets/Airtable-style exports, webhooks and API."},{"id":"zapier","name":"Zapier","type":"other","note":"Slack, Notion, Zapier, n8n and more (per README), Google Sheets/Airtable-style exports, webhooks and API."}],"setupGuide":null,"reviews":[]}