{"securityAudit":null,"logoUrl":"/logos/smith-ai.png","id":"smith-ai","slug":"smith-ai","name":"Smith.ai AI Receptionist","summary":"AI receptionist that answers calls, qualifies leads and books appointments, with human backup.","type":"paid","hasFreePlan":true,"license":null,"trust":{"status":"verified","reasons":[]},"pricing":{"model":"usage","basePrice":0,"perSeat":null,"perLocation":null,"estHostingMonthly":null,"label":"Free plan · Usage-based"},"setupEffort":"low","setupLevel":null,"aiMaturity":"ga","worksWith":[{"id":"follow-up-boss","name":"Follow Up Boss"},{"id":"servicetitan","name":"ServiceTitan"},{"id":"zapier","name":"Zapier"}],"problemIds":["hvac-plumbing-2","real-estate-2"],"rating":null,"securityAudits":[],"url":"https://smith.ai/ai-receptionist","aiCapabilities":"AI voice agent with human-in-the-loop escalation; lead qualification; call summaries; CRM record creation and appointment booking.","byoAiKey":false,"priceNotes":"Free plan with 25 calls/mo (extra calls $3.00). Pro $150/mo (75 calls); Enterprise $500/mo. Month-to-month.","pricingSourceUrl":"https://smith.ai/pricing/ai-receptionist","priceCheckedAt":"2026-11-05","complianceFlags":[],"affiliate":false,"oss":null,"trustChecks":[{"key":"admin_verified","label":"Admin-verified listing","pass":true,"note":"Reviewed by the Catervas team: links and prices checked Nov 5, 2026","checkedAt":"2026-11-05"},{"key":"maintenance","label":"Active maintenance","pass":null,"note":"Not checked yet","checkedAt":"2026-11-05"},{"key":"security","label":"No open critical security advisories","pass":null,"note":"Not checked yet","checkedAt":"2026-11-05"},{"key":"privacy","label":"Privacy and data policy","pass":null,"note":"Not checked yet","checkedAt":"2026-11-05"},{"key":"backing","label":"Company or foundation backing","pass":true,"note":"Vendor named: Smith.ai AI Receptionist","evidenceUrl":"https://smith.ai/ai-receptionist","checkedAt":"2026-11-05"}],"problems":[{"id":"hvac-plumbing-2","industryId":"hvac-plumbing","rank":2,"title":"Missed calls and slow lead response during busy seasons","summary":"Phone calls are the main source of leads, but many go unanswered while techs are on jobs. Few callers sent to voicemail leave a message.","theme":"missed-calls","strength":1,"howItHelps":"A standalone 24/7 AI receptionist for shops that don't want to switch software. It answers overflow and after-hours calls, qualifies leads, and passes complex calls to live North America-based receptionists. On ServiceTitan it creates customer records, logs recordings and summaries, and books into Scheduling Pro."},{"id":"real-estate-2","industryId":"real-estate","rank":2,"title":"Following up on leads while you're out showing homes","summary":"Calls and web leads come in during showings and after hours. Slow or missed follow-up loses deals, and repeat and referral clients need steady nurturing.","theme":"missed-calls","strength":1,"howItHelps":"Answers every call 24/7 while the agent is at showings, asks intake questions (budget, pre-approval, timeline, location), schedules showings, and logs leads. Can hand off to live North America-based receptionists."}],"integrations":[{"id":"follow-up-boss","name":"Follow Up Boss","type":"crm","note":"Follow Up Boss integration (native/Zapier) for outreach campaigns;"},{"id":"servicetitan","name":"ServiceTitan","type":"field_service","note":"ServiceTitan integration (customer records, call logs, Scheduling Pro booking) per Smith.ai's announcement;"},{"id":"zapier","name":"Zapier","type":"other","note":"Follow Up Boss integration (native/Zapier) for outreach campaigns;"}],"setupGuide":null,"reviews":[]}