{"securityAudit":null,"logoUrl":"/logos/twenty.png","id":"twenty","slug":"twenty","name":"Twenty CRM","summary":"Open-source CRM for leads and deals, with email and calendar sync and AI workflows.","type":"free_oss","hasFreePlan":false,"license":{"spdx":"AGPL-3.0","type":"copyleft","needsReview":true},"trust":{"status":"verified","reasons":[]},"pricing":{"model":"free","basePrice":0,"perSeat":null,"perLocation":null,"estHostingMonthly":6.68,"label":"$0 + ~$6.68/mo hosting"},"setupEffort":null,"setupLevel":"one_click","aiMaturity":"ga","worksWith":[{"id":"gmail","name":"Gmail"},{"id":"google-calendar","name":"Google Calendar"},{"id":"outlook","name":"Outlook / Microsoft 365"}],"problemIds":["home-improvement-3","hvac-plumbing-2","landscaping-5","real-estate-1","real-estate-2"],"rating":null,"securityAudits":[],"url":"https://twenty.com","aiCapabilities":"Built-in AI chatbot over your CRM data and AI agents/actions inside workflows (lead categorization, follow-up email drafts, summaries). Cloud uses Twenty's model accounts; self-hosted uses your own OpenAI/Anthropic/Google/Mistral/xAI key. Native MCP server.","byoAiKey":true,"priceNotes":"Free license. Hosting estimate: $9/user/mo cloud; ~$7/mo PikaPods; $10-20/mo VPS","pricingSourceUrl":null,"priceCheckedAt":"2026-11-05","complianceFlags":[],"affiliate":false,"oss":{"repoUrl":"https://github.com/twentyhq/twenty","licenseSpdx":"AGPL-3.0","licenseType":"copyleft","licenseReview":"needs_review","copyleftNote":"AGPL-3.0: free for commercial internal use; if you modify it and offer it to others over a network you must share your changes.","openCoreNote":"GitHub API reports NOASSERTION because licensing is mixed. Files marked '/* @license Enterprise */' are under a commercial license (e.g. SSO, row-level permissions on the Organization plan). Some SDK/UI packages are MIT. Self-hosted custom/local AI providers are free only up to 25 seats.","stars":60506,"lastReleaseAt":"2026-11-03","latestReleaseTag":null,"backing":"Twenty (company behind twenty.com; runs Twenty Cloud)","hostedOptions":"Official Twenty Cloud from $9/user/mo (Pro, billed yearly), Organization $39/user/mo; PikaPods one-click from $6.68/mo; self-host with Docker.","securityNote":"15 published advisories, several critical (SQL injection CVE-2026-73069 fixed in 2.15.0; credential disclosure CVE-2026-105763 fixed in 2.7.0; SQLi CVE-2026-46624 fixed after 1.16.7) and a high invitation-takeover issue affecting <=2.47.0. Latest v2.55.0 is past these versions; fast release cadence, so keep it updated."},"trustChecks":[{"key":"admin_verified","label":"Admin-verified listing","pass":true,"note":"Reviewed by the Catervas team: links and prices checked Nov 5, 2026","checkedAt":"2026-11-05"},{"key":"license","label":"License verified","pass":null,"note":"Mixed or custom license; waiting for admin review","evidenceUrl":"https://github.com/twentyhq/twenty","checkedAt":"2026-11-05"},{"key":"maintenance","label":"Active maintenance","pass":true,"note":"Last release or commit 2026-11-03","evidenceUrl":"https://github.com/twentyhq/twenty","checkedAt":"2026-11-05"},{"key":"security","label":"No open critical security advisories","pass":true,"note":"No unpatched critical or high advisories found. Keep it on the latest release.","evidenceUrl":"https://github.com/twentyhq/twenty/security/advisories","checkedAt":"2026-11-05"},{"key":"privacy","label":"Privacy and data policy","pass":true,"note":"Self-hosted: your data stays on your own hosting.","checkedAt":"2026-11-05"},{"key":"backing","label":"Company or foundation backing","pass":true,"note":"Twenty (company behind twenty.com; runs Twenty Cloud)","evidenceUrl":"https://github.com/twentyhq/twenty","checkedAt":"2026-11-05"}],"problems":[{"id":"home-improvement-3","industryId":"home-improvement","rank":3,"title":"Missed calls and slow replies lose new clients","summary":"Owners are usually on the jobsite, so calls and leads wait. Homeowners say speed affects who they hire, and many expect to book online.","theme":"missed-calls","strength":1,"howItHelps":"Modern CRM that logs every lead, email and meeting automatically, shows which estimates are going cold, and uses AI to sort inbound leads and draft follow-ups so hesitant homeowners get chased promptly."},{"id":"hvac-plumbing-2","industryId":"hvac-plumbing","rank":2,"title":"Missed calls and slow lead response during busy seasons","summary":"Phone calls are the main source of leads, but many go unanswered while techs are on jobs. Few callers sent to voicemail leave a message.","theme":"missed-calls","strength":1,"howItHelps":"Modern CRM that logs every lead, email and meeting automatically, shows which estimates are going cold, and uses AI to sort inbound leads and draft follow-ups so hesitant homeowners get chased promptly."},{"id":"landscaping-5","industryId":"landscaping","rank":5,"title":"Missed calls, slow replies and customer communication","summary":"Many customers expect a reply within the hour, but few lawn and home service pros respond that fast. Crews in the field can't answer the phone.","theme":"missed-calls","strength":1,"howItHelps":"Modern CRM that logs every lead, email and meeting automatically, shows which estimates are going cold, and uses AI to sort inbound leads and draft follow-ups so hesitant homeowners get chased promptly."},{"id":"real-estate-1","industryId":"real-estate","rank":1,"title":"Too few deals, uneven income and a constant need for new leads","summary":"Home sales are at their lowest level since 1995, and newer agents earn very little. Most agents are solo, so a slow pipeline hits their own income and they must keep marketing.","theme":"marketing","strength":1,"howItHelps":"Gives agents a modern Salesforce-style pipeline for free. Email and calendar sync logs every contact, workflows trigger follow-ups automatically, and the AI assistant shows which leads are going cold and drafts the next email."},{"id":"real-estate-2","industryId":"real-estate","rank":2,"title":"Following up on leads while you're out showing homes","summary":"Calls and web leads come in during showings and after hours. Slow or missed follow-up loses deals, and repeat and referral clients need steady nurturing.","theme":"missed-calls","strength":0.6,"howItHelps":"Gives agents a modern Salesforce-style pipeline for free. Email and calendar sync logs every contact, workflows trigger follow-ups automatically, and the AI assistant shows which leads are going cold and drafts the next email."}],"integrations":[{"id":"gmail","name":"Gmail","type":"email","note":"Gmail/Google Calendar and Microsoft 365 email/calendar sync, IMAP/SMTP, workflows, webhooks, REST/GraphQL API, Zapier-style automation via API."},{"id":"google-calendar","name":"Google Calendar","type":"calendar","note":"Gmail/Google Calendar and Microsoft 365 email/calendar sync, IMAP/SMTP, workflows, webhooks, REST/GraphQL API, Zapier-style automation via API."},{"id":"outlook","name":"Outlook / Microsoft 365","type":"email","note":"Gmail/Google Calendar and Microsoft 365 email/calendar sync, IMAP/SMTP, workflows, webhooks, REST/GraphQL API, Zapier-style automation via API."}],"setupGuide":null,"reviews":[]}