Catervas tools library
Smith.ai AI Receptionist
AI receptionist that answers calls, qualifies leads and books appointments, with human backup.
- Type: Paid (has a free plan)
- Monthly cost: Free plan · Usage-based
- Setup: Low
- AI features: Generally available
- Trust: Verified
- Official site: https://smith.ai/ai-receptionist
AI capabilities
AI voice agent with human-in-the-loop escalation; lead qualification; call summaries; CRM record creation and appointment booking.
Trust checks
- Admin-verified listing: Pass · Reviewed by the Catervas team: links and prices checked Nov 5, 2026
- Active maintenance: Not checked · Not checked yet
- No open critical security advisories: Not checked · Not checked yet
- Privacy and data policy: Not checked · Not checked yet
- Company or foundation backing: Pass · Vendor named: Smith.ai AI Receptionist
Problems it helps with
- Missed calls and slow lead response during busy seasons: A standalone 24/7 AI receptionist for shops that don't want to switch software. It answers overflow and after-hours calls, qualifies leads, and passes complex calls to live North America-based receptionists. On ServiceTitan it creates customer records, logs recordings and summaries, and books into Scheduling Pro.
- Following up on leads while you're out showing homes: Answers every call 24/7 while the agent is at showings, asks intake questions (budget, pre-approval, timeline, location), schedules showings, and logs leads. Can hand off to live North America-based receptionists.
Works with
- Follow Up Boss · Follow Up Boss integration (native/Zapier) for outreach campaigns;
- ServiceTitan · ServiceTitan integration (customer records, call logs, Scheduling Pro booking) per Smith.ai's announcement;
- Zapier · Follow Up Boss integration (native/Zapier) for outreach campaigns;
Data as JSON: /api/tools/smith-ai · Compare tools: /compare · llms.txt
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